Actionability. One of the best buzzwords we have at our disposable. So many research projects are lacking in so much actionability, and while there may not be an app for that,there certainly is a cure for that. Here’s the two step cure:
- Start every research project with a specific research objective. Not “see what you can find” but rather “which colour do consumers prefer.”
- Use your creative brain. Every single answer to a specific research objective is screaming an actionable outcome at you. If your data says consumers hate the colour black – Don’t use black! If your data says something is too salty – Put less salt!
In so many cases, complaints about the lack of actionable results simply come back to the failure to apply a creative brain to data. So get the creative juices flowing and you’ll see, yes, it IS that easy.
Ever wondered whether its worthwhile to do market research? Here are some things to think about.
1) Do you plan to make changes as a result of the research results? Are you planning to make a specific change regardless of what the research will tell you? Why take the time and money to run a study if you know you won’t actually do anything as a result of the findings, or if you’re going to do something different anyways. I don’t know how many times I’ve encountered this stumbling block!
2) Do you have a budget to implement potential changes? If your research budget is the entire budget, why waste your time and money. Change your tactic so that whatever you are researching can actually be followed through to completion.
3) Are the higher-ups willing to implement a change that they weren’t already expecting? Are they really open to new ideas? Do they just want you to tell them what they already know? Make them a pie chart. That’ll do.
4) Are you gathering more data than you will actually use? Refer to Q1. If you aren’t using and acting on it, why waste your time and money on it?
Get only the research you need. Everything else is money down the toilet.